Latest news
Closed for Holiday Weekend 3 to 6 April
The offices of the Atrium Group will close at 4:00 p.m. on Thursday 2 April 2026 and will re-open on Tuesday 7 April 2026 at 9:30 a.m.
During this time, if you need an emergency repair, please call the office number 01563 528816 and you will be redirected to our out of hours service.
Gas heating emergency - call 01294 468 113
Gas leaks - call 0800 111 999
Our customer portal is changing in 2026
As noted in our recent newsletters, we were changing our core software last year, and we have now gone live with HomeMaster.
The rent account data in our current customer apps will therefore not be updated going forward.
You can still contact us through the app and make rent payments via our website.
We will write out to all customers with information on the new customer portal early in 2026.
Managing condensation and mould
Condensation and mould can be real nuisances, especially during the colder months. We've pulled together some top tips to combat this and keep your home fresh and mould-free in our handy leaflet which you can download here.
You can also refer to this informative video from East Ayrshire Council for advice.
Coping with the Cost of Living Crisis
We are working to support our tenants during this difficult time in a number of different ways. Please visit our dedicated page which gives you more information on help you can access.
Your Home - Winter 2025
Our Winter 2025 newsletter for tenants has been published.
You can access it online by clicking on the link below:
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Atrium Rent Consultation 2026