Latest news

Tenant Consultation - Equality, Diversity and Inclusion

We recently updated our policy on Equality, Diversity and Inclusion, which sets out how we put you, the tenant, at the heart of all that we do every day.

We’re also considering putting in place software which might enable us to communicate with you digitally by default. We want your opinion on this to ensure we continue to not exclude anyone in the way that we communicate with you.

Please take the time to complete our short survey. The closing date is 15 January 2024.

East Ayrshire Council's Financial Inclusion Team newsletter

East Ayrshire Council's Financial Inclusion Team has issued a newsletter with lots of helpful information and links.

Annual Return on the Charter 2022-23

Our annual report on the results of the Annual Return on the Charter for the year ended 31 March 2023 is available for download

Tenant Consultation

In line with its policy review timetable Atrium is currently reviewing its approach to tenant participation and is inviting tenants to comment on its draft Tenant Participation Strategy. You can express your views by completing a survey monkey form at . Forms require to be submitted by 14th August 2023 and all returned forms will be submitted into a prize draw for £25 voucher.

Hybrid working comes to Atrium

From 3rd May 2023 Atrium Homes will be trialling a new pattern of office opening. Starting in May, the office at Central Avenue will be open 4 days per week – Monday and Tuesday, then Thursday and Friday opening its normal hours.

For the duration of the six-month trial the office will be closed every Wednesday and staff will pilot a new hybrid working pattern, either based on site or at home for this day. Full services will be available on each Wednesday, and it’ll be business as usual except that staff will not work out of the office.

We want to trial innovative ways of working during this pilot, look to improve our digital communications, find what cost savings can be made and generally review service delivery and the well-being of staff.

You, our customers, will have a key role to play in whether we change our office opening beyond the term of the pilot. We’ll be asking how you find service on the Wednesday, how quickly calls have been answered and how easy you’ve found it getting through to us,etc.

You can continue to contact us, on a Wednesday by:

Phone on 01563 528 816

Email to

Portal enquiry

Website enquiry at

And for the remainder of the week, you can visit us at 14 Central Avenue too.