Latest news
Please be wary of responding to messages from unknown people
Atrium Homes has been made aware that some of our tenants are receiving texts about outstanding repairs. These texts have not been sent by Atrium Homes and are in no way related to Atrium Homes. We would urge tenants to be cautious in replying to these types of text messages from unknown senders, as they might be a scam.
East Ayrshire Council's Financial Inclusion Team newsletter
East Ayrshire Council's Financial Inclusion Team has issued a newsletter with lots of helpful information and links.
Annual Return on the Charter 2022-23
Our annual report on the results of the Annual Return on the Charter for the year ended 31 March 2023 is available for download
Tenant Consultation
In line with its policy review timetable Atrium is currently reviewing its approach to tenant participation and is inviting tenants to comment on its draft Tenant Participation Strategy. You can express your views by completing a survey monkey form at https://www.surveymonkey.co.uk/r/FXW3VZQ . Forms require to be submitted by 14th August 2023 and all returned forms will be submitted into a prize draw for £25 voucher.
Hybrid working comes to Atrium
From 3rd May 2023 Atrium Homes will be trialling a new pattern of office opening. Starting in May, the office at Central Avenue will be open 4 days per week – Monday and Tuesday, then Thursday and Friday opening its normal hours.
For the duration of the six-month trial the office will be closed every Wednesday and staff will pilot a new hybrid working pattern, either based on site or at home for this day. Full services will be available on each Wednesday, and it’ll be business as usual except that staff will not work out of the office.
We want to trial innovative ways of working during this pilot, look to improve our digital communications, find what cost savings can be made and generally review service delivery and the well-being of staff.
You, our customers, will have a key role to play in whether we change our office opening beyond the term of the pilot. We’ll be asking how you find service on the Wednesday, how quickly calls have been answered and how easy you’ve found it getting through to us,etc.
You can continue to contact us, on a Wednesday by:
Phone on 01563 528 816
Email to info@atrium-homes.co.uk
Portal enquiry
Website enquiry at www.atrium-homes.co.uk
And for the remainder of the week, you can visit us at 14 Central Avenue too.
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