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The Scottish Housing Regulator's National Panel

The latest National Panel survey is now live and is open to all social tenants and other users of social landlord services. Non-members can sign up to the Panel at the same time as completing the survey.

The National Panel is one of the ways that the Regulator includes the views of tenants and users of social landlord services in their work. The Panel is an important part of how SHR involves tenants and service users in their work, alongside other mechanisms such as Tenant Advisors and feedback from RTOs. Over the last 9 years the Panel has provided rich feedback about tenant and service user views, and has helped to shape the focus of the Regulator’s work. The Regulator is keen to build on this with a broad Panel membership.

National Panel membership is open to all tenants and users of social landlord services, and SHR wants to include as diverse a mix of tenants and service users as possible. Around three quarters of the current membership are not involved in RTOs or other formal tenant participation structures, and the Regulator is keen that the Panel continues to reach individuals who may not have otherwise engaged with tenant participation opportunities.

Have your say

A consultation by the Single East Ayrshire Register for Community Housing (SEARCH) partners – namely Atrium Homes, Cunninghame Housing Association, East Ayrshire Council, Riverside Scotland Housing Association and Shire Housing Association, on proposed changes to the Common Allocation Policy will be launching soon.

The proposed changes

There are six proposed changes:

Extenuating Circumstances points awards will be reviewed every six months

Strategic Needs grouping for Armed Forces personnel awards will be extended from three to six months

priority two Health and Disability points will be increased from 20 to 21 points

applicants with a life limiting terminal diagnosis will be awarded the highest Health and Disability priority, where their current home is unsuitable for their current or future needs

applicants assessed as eligible for Care and Support points will be moved into the Strategic Needs Group

preserved waiting list points will be removed.

Have your say

The proposed changes will be presented to tenants, applicants on the housing list, registered tenant organisations and a number of national charities, seeking their views.

The consultation will open on Monday 13 March and close on Monday 24 April.

Have your say by:

completing the survey online

if you don’t have internet access you can contact the Housing Register team for assistance

Paper copies can be returned to: Customer Liaison Team, FREEPOST RSEY-XHST-JHGL, Johnnie Walker Bond, Strand Street, KILMARNOCK, KA1 1HU (a stamp is not required).

More information

If you would like more information about the proposed changes or you require a paper copy, larger font or translated version of the consultation, you will find all the contact information you need online.

Further financial assistance with energy costs

Prior to Christmas Atrium received the fantastic news that it had been successful in a further award of over £72,000 from the Social Housing Fuel Support Fund to help Atrium support tenants from the worst impacts of fuel poverty.

We’ll be using the money in a number of ways.

We’re supporting over 500 households in our hardest to heat homes with a one off payment of £75.00 towards their energy costs.

We also have a fund of over £30,000 to support tenants who have fallen into debt with their energy provider. Supply us with evidence of your energy arrears by a letter or screenshot and we’ll give you a £75 contribution towards the outstanding amount.

Keep watching our Facebook page and website for further information and we’ll be sending texts with further information too. We’ll also be contacting all the households identified as having ‘hard to heat’ homes.

Annual Return on the Charter 2021-22

Our annual report on the results of the Annual Return on the Charter for the year ended 31 March 2022 is available for download.

Portal prizes

Here's a great chance for everyone who is registered for the Tenant Portal to win some smart technology. We're giving away an iPad mini and there's nothing you need to do apart from be registered with the Tenant Portal.

Everyone who has registered with the Portal by 31st October 2022 will automatically be entered into a prize draw- if you haven't signed up yet , there's still time.

You can set up your account via our website (select the MyAtrium button, and then “Create an Account”) or via the app (select “Create an Account”) once you’ve downloaded it.It’s available via the App Store and Play Store – just type in MyAtrium from Atrium Homes to download it.

You can set up your account via our website (select the MyAtrium button, and then “Create an Account”) or via the app (select “Create an Account”) once you’ve downloaded it.It’s available via the App Store and Play Store – just type in MyAtrium from Atrium Homes to download it.