Atrium Homes | Latest news

Your new Customer Portal is Live!

Shannon Watson — Fri, 24 Apr 2026 10:00:00 +0100

Sureserve wins hat-trick of repairs contracts with Ayrshire housing associations

Site administrator — Mon, 20 Apr 2026 14:31:00 +0100

Three Ayrshire housing associations have teamed up to deliver an innovative new reactive repairs service.

Your Home - Winter 2025

Shannon Watson — Thu, 11 Dec 2025 11:47:00 +0000

Our Winter 2025 newsletter for tenants has been published.

Please be wary of responding to messages from unknown people

Shannon Watson — Wed, 24 Sep 2025 11:00:00 +0100

Atrium Homes has been made aware that some of our tenants are receiving texts from fraudsters:

Annual Return on the Charter 2024-25

Shannon Watson — Thu, 11 Sep 2025 11:51:00 +0100

Our annual report on the results of the Annual Return on the Charter for the year ended 31 March 2025 is available for download.

Change to Thursday opening times

Shannon Watson — Mon, 04 Aug 2025 09:43:00 +0100

We have purchased new housing management software called HomeMaster.

Your Home - Summer 2025

Shannon Watson — Thu, 24 Jul 2025 12:29:00 +0100

Our Summer 2025 newsletter for tenants has been published.

Product Recall - Tower Air Fryers

Wed, 14 May 2025 14:08:00 +0100

We have been made aware that a number of Tower Air Fryers have a manufacturing defect which may result in overheating that under certain circumstances could pose a risk of fire. The fault has been identified only within certain batches of Air Fryers manufactured between January 2022 and April 2023 and, although it has been deemed low risk by trading standards, Tower has taken the decision to recall the appliances as a precautionary measure.

Recruiting volunteer Board members

Shannon Watson — Wed, 14 May 2025 10:00:00 +0100

We are looking for new Board members to help us achieve the right mix of skills and experience to match our business needs at an exciting time for Atrium. This year our Board will be setting Atrium’s strategy for the period commencing 1 April 2026 and so you will have an opportunity to be involved in shaping the services we provide to our customers.

Christmas Craic(ers) & Chat drop in

Thu, 28 Nov 2024 16:24:00 +0000

We are having a drop in afternoon! Please come and join us for some chat with the Atrium Team; to find out more about how we can help you with the cost of living crisis; enter in to our prize draw and enjoy a mince pie or two!

Annual Return on the Charter 2023-24

Shannon Watson — Mon, 30 Sep 2024 10:04:00 +0100

Our annual report on the results of the Annual Return on the Charter for the year ended 31 March 2024 is available for download.

East Ayrshire Council's Financial Inclusion Team newsletter

Shannon Watson — Tue, 05 Dec 2023 12:13:00 +0000

East Ayrshire Council's Financial Inclusion Team has issued a newsletter with lots of helpful information and links.

Annual Return on the Charter 2022-23

Shannon Watson — Wed, 04 Oct 2023 10:28:00 +0100

Our annual report on the results of the Annual Return on the Charter for the year ended 31 March 2023 is available for download

Tenant Consultation

Housing — Mon, 07 Aug 2023 10:48:00 +0100

In line with its policy review timetable Atrium is currently reviewing its approach to tenant participation and is inviting tenants to comment on its draft Tenant Participation Strategy. You can express your views by completing a survey monkey form at https://www.surveymonkey.co.uk/r/FXW3VZQ . Forms require to be submitted by 14th August 2023 and all returned forms will be submitted into a prize draw for £25 voucher.

Managing condensation and mould

Shannon Watson — Fri, 28 Jul 2023 15:54:00 +0100

Condensation and mould can be real nuisances, especially during the colder months. We’ve pulled together some top tips to combat this and keep your home fresh and mould-free in our handy leaflet which you can download here.

Hybrid working comes to Atrium

Housing — Wed, 26 Apr 2023 09:44:00 +0100

From 3rd May 2023 Atrium Homes will be trialling a new pattern of office opening. Starting in May, the office at Central Avenue will be open 4 days per week – Monday and Tuesday, then Thursday and Friday opening its normal hours.

The Scottish Housing Regulator's National Panel

Shannon Watson — Fri, 24 Mar 2023 09:23:00 +0000

The latest National Panel survey is now live and is open to all social tenants and other users of social landlord services. Non-members can sign up to the Panel at the same time as completing the survey.

Have your say

Housing — Mon, 13 Mar 2023 09:37:00 +0000

A consultation by the Single East Ayrshire Register for Community Housing (SEARCH) partners – namely Atrium Homes, Cunninghame Housing Association, East Ayrshire Council, Riverside Scotland Housing Association and Shire Housing Association, on proposed changes to the Common Allocation Policy will be launching soon.

Further financial assistance with energy costs

Housing — Tue, 17 Jan 2023 16:05:00 +0000

Prior to Christmas Atrium received the fantastic news that it had been successful in a further award of over £72,000 from the Social Housing Fuel Support Fund to help Atrium support tenants from the worst impacts of fuel poverty.

Coping with the Cost of Living

Shannon Watson — Tue, 13 Dec 2022 16:10:00 +0000

We are working to support our tenants during this difficult time in a number of different ways. Please visit our dedicated page which gives you more information on help you can access.