At Atrium Homes, we supply, manage and maintain more than 1,250 rented properties across Ayrshire.
Report a repair
To request a general repair please call us on 01563 528816 or complete our online reporting form.
In the event of an out of hours emergency, tenants can contact:
- General repairs: Call 01563 528816 (You will be redirected to the out of office call centre)
- Gas heating: Call City Technical Services (UK) Ltd. on 0844 579 6493
- Gas leaks: Call Scotland Gas Networks on 0800 111 999
Jan 14: We are carrying out our annual review to determine whether rents should increase from April 2020 and if so by how much.
Dec 16: Atrium Homes Winter Newsletter 2019 is now available to download
Nov 6: We will also be shortly launching our customer portal and app, which allows our customers to update their contact details, view payments, view the status of repairs and complete requests online.
Nov 6: Welcome to Atrium Homes new website, giving our customers the chance to find out about our Organisation in a new way.
At Atrium, we are committed to involving and empowering our tenants in how we run our service.
We listen to the feedback we receive and use it to help shape our services.
We are committed to working with customers and other stakeholders to improve our homes, services and the local community.
Have a question about us? Ask anything you want to know. Contact us using the following details.
- Address: Atrium House, 14 Central Avenue, Shortlees, Kilmarnock KA1 4PS.
- Phone: 01563 528816
- Email: firstname.lastname@example.org
Please note that our normal office opening hours are:
- Monday-Thursday: 9.00am to 4.30pm
- Friday: 9.00am to 4.00pm