Welcome
At Atrium Homes, we supply, manage and maintain more than 1,200 affordable rented homes across Ayrshire.
Report a repair
To request a general repair please call us on 01563 528816 or complete our online reporting form.
In the event of an out of hours emergency, tenants can contact:
- General repairs: Call 01563 528816 (You will be redirected to the out of office call centre)
- Gas heating: Call GasSure on 01294 468 113
- Gas leaks: Call Scotland Gas Networks on 0800 111 999
What’s new
Product Recall - Tower Air Fryers
May 14: Manufacturing defect with some Tower Air Fryers
Recruiting volunteer Board members
May 14: Recruiting volunteer Board members
Office Closure 23 and 26 May 2025
May 9: Office Closure 23 and 26 May 2025
Office closure for staff training 29 May 2025 14:00 to 15:00
May 6: Staff training 29 May p.m.
Get involved
At Atrium, we are committed to involving and empowering our tenants in how we run our service.
We listen to the feedback we receive and use it to help shape our services.
We are committed to working with customers and other stakeholders to improve our homes, services and the local community.
Contact us
Have a question about us? Ask anything you want to know. Contact us using the following details.
- Address: Atrium House, 14 Central Avenue, Shortlees, Kilmarnock KA1 4PS.
- Phone: 01563 528816
- Email: info@atrium-homes.co.uk
Opening hours
Please note that our normal office opening hours are:
- Monday: 9:30 a.m. to 4:30 p.m.
- Tuesday: 9:30 a.m. to 4:30 p.m.
- Wednesday: 9:30 a.m. to 4:30 p.m. - the office building is closed but we can be contacted by phone or email
- Thursday: 9:30 a.m. to 4:30 p.m.
- Friday: 9.30am to 3.30pm
