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Welcome

At Atrium Homes, we supply, manage and maintain more than 1,250 rented properties across Ayrshire.

Report a repair

To request a general repair please call us on 01563 528816 or complete our online reporting form.

In the event of an out of hours emergency, tenants can contact:

  • General repairs: Call 01563 528816 (You will be redirected to the out of office call centre)
  • Gas heating: Call City Technical Services (UK) Ltd. on 0844 579 6493
  • Gas leaks: Call Scotland Gas Networks on 0800 111 999

Report a repair online

What’s new

Design Guide and Standard Specification Policy Review 2019

Nov 12: Atrium is about to review its Design Guide and Standard Specification Policy.

Sustainability Policy Review 2019

Nov 12: Atrium is about to review its Sustainability Policy.

Atrium Homes Customer Portal and App

Nov 6: We will also be shortly launching our customer portal and app, which allows our customers to update their contact details, view payments, view the status of repairs and complete requests online.

Welcome to Atrium Homes new website

Nov 6: Welcome to Atrium Homes new website, giving our customers the chance to find out about our Organisation in a new way.

More news

Get involved

At Atrium, we are committed to involving and empowering our tenants in how we run our service.

We listen to the feedback we receive and use it to help shape our services.

We are committed to working with customers and other stakeholders to improve our homes, services and the local community.

More about getting involved

Contact us

Have a question about us? Ask anything you want to know. Contact us using the following details.

  • Address: Atrium House, 14 Central Avenue, Shortlees, Kilmarnock KA1 4PS.
  • Phone: 01563 528816
  • Email: info@atrium-homes.co.uk

Online contact form

Opening hours

Please note that our normal office opening hours are:

  • Monday-Thursday: 9.00am to 4.30pm
  • Friday: 9.00am to 4.00pm
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