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Welcome

At Atrium Homes, we supply, manage and maintain more than 1,200 affordable rented homes across Ayrshire.


Report a repair

To request a general repair please call us on 01563 528816 or complete our online reporting form.

In the event of an out of hours emergency, tenants can contact:

  • General repairs: Call 01563 528816 (You will be redirected to the out of office call centre)
  • Gas heating: Call GasSure on 01294 468 113
  • Gas leaks: Call Scotland Gas Networks on 0800 111 999

Report a repair online

What’s new

We are recruiting

Dec 6: Business Support Co-ordinator Fixed Term for 1 year

Christmas Craic(ers) & Chat drop in

Nov 28: Christmas Craic(ers) & Chat 12 December 2 p.m. to 4 p.m.

Annual Return on the Charter 2023-24

Sep 30: Annual Return on the Charter 2023-24

Please be wary of responding to messages from unknown people

Jun 28: Please be wary of messages from unknown senders

More news

Get involved

At Atrium, we are committed to involving and empowering our tenants in how we run our service.

We listen to the feedback we receive and use it to help shape our services.

We are committed to working with customers and other stakeholders to improve our homes, services and the local community.

More about getting involved

Contact us

Have a question about us? Ask anything you want to know. Contact us using the following details.

  • Address: Atrium House, 14 Central Avenue, Shortlees, Kilmarnock KA1 4PS.
  • Phone: 01563 528816
  • Email: info@atrium-homes.co.uk

Online contact form

Opening hours

Please note that our normal office opening hours are:

  • Monday: 9:30 a.m. to 4:30 p.m.
  • Tuesday: 9:30 a.m. to 4:30 p.m.
  • Wednesday: 9:30 a.m. to 4:30 p.m. - the office building is closed but we can be contacted by phone or email
  • Thursday: 9:30 a.m. to 4:30 p.m.
  • Friday: 9.30am to 3.30pm
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