Latest news
Our customer portal is changing in 2026
As noted in our recent newsletters, we were changing our core software last year, and we have now gone live with HomeMaster.
The rent account data in our current customer apps will therefore not be updated going forward.
You can still contact us through the app and make rent payments via our website.
We will write out to all customers with information on the new customer portal early in 2026.
Your Home - Winter 2025
Our Winter 2025 newsletter for tenants has been published.
You can access it online by clicking on the link below:
Managing condensation and mould
Condensation and mould can be real nuisances, especially during the colder months. We've pulled together some top tips to combat this and keep your home fresh and mould-free in our handy leaflet which you can download here.
You can also refer to this informative video from East Ayrshire Council for advice.
Coping with the Cost of Living Crisis
We are working to support our tenants during this difficult time in a number of different ways. Please visit our dedicated page which gives you more information on help you can access.
Rent Increase Consultation
Atrium recently issued its rent increase consultation pack to all tenants. We recognise the financial difficulties facing many people at this time and are consulting on 1 option this year which will allow us to continue our ambitious programme to bring all our tenants’ homes up to a 21st century standard.
Have your say and ensure that your views are considered by Atrium’s Board at it’s meeting at the end of January by completing the consultation form at https://www.surveymonkey.com/r/AHrent2627
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Atrium Rent Consultation 2026