Latest news
Atrium Group Appoints New CEO
Following the retirement of Atrium’s long-standing Chief Executive, Stephen Black, we are pleased to announce the appointment of Shannon Watson who took up the role from 31 January 2022.
Shannon has extensive experience of housing and has spent the last 11 years in senior management roles with Govanhill Housing Association and before that Albyn Housing Society in the Highlands.
Shannon says “I am delighted to be taking over the reins at Atrium Homes. I look forward to working in Kilmarnock and the surrounding area with the staff team to continue providing an excellent service to our tenants and residents. Housing Associations are facing a few challenges over the coming years and I look forward to navigating through these with the senior management team and the Board.”
Financial Help Secured for Every Atrium Tenant
Atrium Homes has been successful in securing funding of just over £65,000 to assist its tenants struggling with soaring fuel costs. This means every household will receive a £50 payment towards meeting their fuel bills.
The Social Housing Fuel Support Fund is funded by the Scottish Government and managed and administered by the Scottish Federation of Housing Associations (SFHA). It aims to provide practical support to social landlords’ tenants in order to help them to manage, or reduce, their fuel costs.
Atrium Homes is delighted to have been successful in its funding bid . As Operations Manager Mareta Greig explains “ We appreciate that with rising energy bills people are struggling to heat their homes and we wanted to make sure that we took advantage of the monies available through the Fund to try and support tenants with this”.
The project has to be able to be delivered by 31 March 2022. Payments of £50 will be made directly into tenants’ bank accounts and over the next few weeks staff will be contacting all tenants to obtain the necessary banking information and contact details to allow the payments to be made.
Rent Increase Consultation
Atrium Homes has recently issued its annual Rent Increase consultation exercise but we are aware of some delays in them being delivered . A copy of the consultation information can be viewed below and when you are ready to express your views, please do so by completing this survey online at https://www.surveymonkey.co.uk/r/AHrentconsult21
Office Re-Opening to Public
We are pleased to announce that our office will re-open to the public from Tuesday 21 September 2021. Initially, this will be from 10.00am to 3.00pm by pre-arranged appointment only, but we will be assessing the situation as we go and will review the arrangements regularly.
Like all businesses we will be applying sensible precautions. Access will be limited to small numbers at a time and anyone accessing the office will require to wear a mask.
If you want to make an appointment to come into the office and speak to a member of staff you can do so by either phoning us on 01563 528816 or emailing info@atrium-homes.co.uk.
Our telephones continue to be operational during normal office hours (9.00am to 5.00pm Monday to Thursday, 9.00am to 4.00pm Friday).
You can also contact us through the MyAtrium app or by using the Contact Us section of our website https://www.atrium-homes.co.uk/contact/
New Repairs Contractors appointed
We’re delighted to announce we’ve completed setting up our new arrangements for carrying out repairs to our properties with Turner Property Services delivering our reactive and void maintenance service from now on for a large percentage of Atrium's tenants.
This appointment will see Turner Property Services Ltd undertaking reactive repairs to tenant homes and repairs to void properties within the greater Kilmarnock area. Local contractors DM Homeshield, AL Plumbing Ltd and Miilligan Electrical will provide the same services to homes and properties in the rest of East Ayrshire in the coming months however for the moment TPS will cover all areas.
The new approach has been designed with both customer service and best value in mind. We believe the new set up, once it’s established, will allow us to deliver an improved, cost effective and customer friendly repairs service for all our customers.
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