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Have your say
A consultation by the Single East Ayrshire Register for Community Housing (SEARCH) partners – namely Atrium Homes, Cunninghame Housing Association, East Ayrshire Council, Riverside Scotland Housing Association and Shire Housing Association, on proposed changes to the Common Allocation Policy will be launching soon.
The proposed changes
There are six proposed changes:
Extenuating Circumstances points awards will be reviewed every six months
Strategic Needs grouping for Armed Forces personnel awards will be extended from three to six months
priority two Health and Disability points will be increased from 20 to 21 points
applicants with a life limiting terminal diagnosis will be awarded the highest Health and Disability priority, where their current home is unsuitable for their current or future needs
applicants assessed as eligible for Care and Support points will be moved into the Strategic Needs Group
preserved waiting list points will be removed.
Have your say
The proposed changes will be presented to tenants, applicants on the housing list, registered tenant organisations and a number of national charities, seeking their views.
The consultation will open on Monday 13 March and close on Monday 24 April.
Have your say by:
completing the survey online https://www.smartsurvey.co.uk/s/CAP2023
if you don’t have internet access you can contact the Housing Register team for assistance
Paper copies can be returned to: Customer Liaison Team, FREEPOST RSEY-XHST-JHGL, Johnnie Walker Bond, Strand Street, KILMARNOCK, KA1 1HU (a stamp is not required).
More information
If you would like more information about the proposed changes or you require a paper copy, larger font or translated version of the consultation, you will find all the contact information you need online.
Further financial assistance with energy costs
Prior to Christmas Atrium received the fantastic news that it had been successful in a further award of over £72,000 from the Social Housing Fuel Support Fund to help Atrium support tenants from the worst impacts of fuel poverty.
We’ll be using the money in a number of ways.
We’re supporting over 500 households in our hardest to heat homes with a one off payment of £75.00 towards their energy costs.
We also have a fund of over £30,000 to support tenants who have fallen into debt with their energy provider. Supply us with evidence of your energy arrears by a letter or screenshot and we’ll give you a £75 contribution towards the outstanding amount.
Keep watching our Facebook page and website for further information and we’ll be sending texts with further information too. We’ll also be contacting all the households identified as having ‘hard to heat’ homes.
Annual Return on the Charter 2021-22
Our annual report on the results of the Annual Return on the Charter for the year ended 31 March 2022 is available for download.
Portal prizes
Here's a great chance for everyone who is registered for the Tenant Portal to win some smart technology. We're giving away an iPad mini and there's nothing you need to do apart from be registered with the Tenant Portal.
Everyone who has registered with the Portal by 31st October 2022 will automatically be entered into a prize draw- if you haven't signed up yet , there's still time.
You can set up your account via our website (select the MyAtrium button, and then “Create an Account”) or via the app (select “Create an Account”) once you’ve downloaded it.It’s available via the App Store and Play Store – just type in MyAtrium from Atrium Homes to download it.
You can set up your account via our website (select the MyAtrium button, and then “Create an Account”) or via the app (select “Create an Account”) once you’ve downloaded it.It’s available via the App Store and Play Store – just type in MyAtrium from Atrium Homes to download it.
Get Involved
Are you passionate about tenants having a voice?
Are you able to work as part of a team?
Do you want to challenge how Atrium performs?
We are inviting tenants to express an interest in joining our reformed tenant scrutiny panel. The panel will give tenants the opportunity to examine and challenge the way we deliver our services.
Scrutiny panel members will play an important role in bringing about positive changes to housing services. The panel will be responsible for examining and scrutinising different areas of the service. The role is varied and will involve taking part in team discussions, analysing performance information and challenging how we can improve.
We are also interested in setting up a ‘virtual’ group where a small group of tenants will be asked to comment on new policies and procedures, changes to policies and procedures, new tenant publications and general consultations via email or social media threads.
If you would be interested in becoming a member of the Tenant Scrutiny Panel or the ‘Virtual’ group please let us know by 17th October 2022. Email info@atrium-homes.co.uk or telephone 01563 528 816 to express an interest.
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