The health and well-being of our customers and staff is very important to us and we are taking steps to minimise risks where we can. With increasing numbers of reported cases of the Coronavirus (COVID-19) we are closely monitoring the advice and guidance from Scottish Government and official health authorities on the situation and will update our website and social media accordingly.
We are currently working through plans to maintain services through this uncertainty and rapidly changing situation. From Monday 16 March, Atrium has the following contingencies in place;
- Reducing face to face contact and advising customers not to visit the office.
you have a pre-arranged meeting over the next week, we will contact you
to agree other arrangements. Some of our work can be conducted without the need for face to face contact and can be done over the phone or via email.
- Carrying out essential home visits only, these will be pre-arranged and we (and our contractors) will ask you some screening questions to protect you and our staff before visits can be agreed.
You should let us know if you are self-isolating or have recently returned from any of the countries in lockdown.
You can contact us:
💻 By email: firstname.lastname@example.org
☎️ By phone: 01563 528816
Stay safe and thank you for your patience
We are carrying out our annual review to determine whether rents should increase from April 2020 and if so by how much. We are seeking your views on options for the rent increase.
We will also be shortly launching our customer portal and app, which allows our customers to update their contact details, view payments, view the status of repairs and complete requests online.
Welcome to Atrium Homes new website, giving our customers the chance to find out about our Organisation in a new way.
As well as a change of design, site navigation and much more content especially in our new document downloads section.
Taking feedback from our customers, staff and board our homepage now includes more information, with a new menu taking visitors deeper into the website quicker than before, not only for news but also for background information about Atrium Homes itself.