Operational Objectives


At an operational level, we manage the organisation to ensure we:

  • protect our longer-term financial viability, maximise income and use resources efficiently
  • maximise opportunities for members, tenants and customers to engage with us
  • develop and deliver services to tenants and other customers
  • develop and deliver our longer-term maintenance and improvement programme
  • comply with the requirements of the statutory and regulatory framework relating to our status as registered social landlord, company and charitable body
  • proactively pursue growth and manage our development and regeneration activities efficiently and effectively