Staff deal with a range of matters related to the provision of good quality homes and the associated activities in delivering sustainable and attractive communities in the areas in which we operate.

• Strategy - working closely with our strategic partners the Scottish Government and  East Ayrshire Council,to ensure that the housing provided meets the longer-term priority
  needs of the areas in which we develop and the needs of the intended and existing client group.
• Engaging Communities - through community/design consultation in the form of open days and workshops to develop design proposals that take account of the desires, concerns and aspirations of the local community.
• Procurement - in accordance with best practice to demonstrate value for money, contractual and legal obligations are met, and to deliver a quality product in line with the sustainability and efficiencies agenda.
• Project Management - ensuring from inception of a project through to completion that ‘value added’ techniques are incorporated to meet targets and, ultimately, that all projects are delivered in accordance with the aims and objectives agreed.
• Customer Satisfaction - collating feedback from our customers on the end product to gauge levels of satisfaction and to establish any areas for improvement.